TERMS AND CONDITIONS

This Agreement is formalized cooperation between the two parties based on the provisions outlined below. The individual who voluntarily chooses to open a trading account by agreeing to this document will be further designated as the “Trader,” “Client,” “Investor,” or “Customer.”

The second party to this Agreement is Fintradix, referred to hereafter as the “Company” or the “Platform.” The Company agrees to provide the Client with the necessary tools and space to create a trading account and utilize its services. Once signed by both parties, this Agreement becomes legally binding, confirming consent with each point detailed within. By signing, the Client acknowledges having read, understood, and agreed to all provisions of the Agreement. The Client is responsible for adhering to these rules throughout the duration of the cooperation. The Company reserves the right to deny services to any Client who disagrees with any provision of this Agreement.

To open a trading account, the Client must be at least 18 years of age. The Client must provide valid documentation to confirm their age. If an account is opened using false documentation and it is later discovered that the Client is underage, the Company reserves the right to deactivate or terminate the account, and all services will be discontinued.

USE OF THE PLATFORM

The Trader is required to independently review and fully understand all provisions and additions outlined in the terms and conditions before utilizing the Platform’s services.

Upon agreement, the Trader is granted full access to the Platform’s services, including its official website and all data published on it.

The Company retains the legal right to modify the terms of use or adjust the Trader’s account level if deemed necessary for reasonable purposes or to benefit the Trader’s interests. Any changes to the terms or published information on the website do not require prior approval from the Trader and will be implemented at the Company’s sole discretion.

The terms and conditions, along with their additions, become binding for the Trader upon review. All provisions published on the official website are enforceable immediately. If the Trader disagrees with any provision, they must notify the Company to request an exception. If no such notification is made, all terms automatically become binding and enforceable.

The use of unauthorized external tools, automated systems, or AI bots for trading or analysis is strictly prohibited.

RULES OF KNOW YOUR CUSTOMER (KYC)

The Client’s confidential information includes personal and financial data that he/she transfers to the Company. They are under its protection, for which it uses modern technologies. The Company undertakes not to send this data to third parties.

Transaction information is also confidential and is protected, including by encryption.

The Client receives confidential status at the time of opening an account upon signing the Agreement.


FUNDAMENTAL CONDITIONS OF KYC

The KYC rules claim that the Client must provide the Company with a list of documents to confirm agreement with them. This list includes:

a) a document to establish the identity of the Client – ID card, driver’s license, or passport;

b) any document confirming the Client’s residential address, issued no more than 3 months ago from the date of its provision to the Company.
Documents must be provided exclusively in the form of colour-scanned copies.

RULES OF ANTI-MONEY LAUNDERING (AML)

The Company is committed to taking measures to prevent money laundering and terrorist financing and has implemented rigorous security protocols to this end. In this way, it creates a safe environment.

To this end, it regularly carries out procedures aimed at preventing money laundering and terrorist financing.

The Company retains the right to interrupt any Trader’s transactions in the event of suspicion of money laundering or terrorist financing.

AML and KYC rules mandatory require the Trader to provide documents to verify his/her identity. If the Trader does not agree with this clause, he/she cannot use the Company’s services.

According to the AML rules, the Trader cannot transfer funds to third parties.

To make deposits or withdrawals, the Company must ensure that the names on the Trader’s bank and trading accounts match.

The Company’s policy requires that each Trader has only one trading account. If any additional accounts are found, they will be deactivated without the possibility of withdrawing funds.

WEBSITE ACCESS

Any use by an individual or organization of the Company’s charter or its divisions for purposes other than those listed in the Privacy Policy is legally prohibited.

Individuals or organizations are restricted from using the Company’s confidential data or property.

As the Company’s terms and conditions protect its reputation, Customers should not provide the Company with data that could affect it.

LIMITATION OF LIABILITY

No losses, including direct or indirect, incurred by the Client due to correct/incorrect use of the Company’s services are its responsibility.

Any losses incurred by the Client due to fluctuations in asset prices, political or economic events or improper use of the Platform functions are not the responsibility of the Company.

The Company is not obliged to notify the Client of potential losses and bears no liability for his/her denial of such possibility.

INTELLECTUAL PROPERTY

All data that is a consequence of the Company’s presence on the Internet, including its website pages and charts, are its intellectual property and are protected from unauthorized use.

CUSTOMER AGREEMENT

The first party to this Agreement is the person who wants to open a trading account, hereinafter referred to as the "Client", "Customer", "Trader" or "Investor". The second party to this Agreement is Fintradix, hereinafter referred to as the "Company" or "Platform". It is the Client’s obligation to acknowledge and agree to each and every term of this Agreement. It is the Company’s obligation to provide the Client with services, as well as its assistance at all stages of cooperation.

INTRODUCTION

The terms of this Agreement apply to both parties – the Company and the Client – and bind them to their obligations.

Changes to this Agreement may only be made by the Company. It does so in accordance with the principles set out on the official website. This also applies to provisions relating to orders and trading activities.

In order to start using the Company’s services, the Client is required to send colour scanned copies of documents as part of the verification process.
In cases where the Client refuses to provide the requested information, his/her account will be deactivated and deleted.

The Company reserves the right to refuse the Client to open an account without explanation, even if he/she has passed the verification procedure.

OPENING A TRADING ACCOUNT

The sequence of actions when the Customer opens an account must be as follows:

a) providing all data required through the registration form;

b) after the account is created by the Company – replenishing it in any way suggested on the official website of the Company.

Thus, creating an account consists of 3 steps: providing personal information, approval from the Company, making a deposit.

INVESTMENT

The deposit amount is determined by the Client independently in accordance with his/her wishes.

The minimum amount that the Client can deposit into his/her trading account is 200. Money can be transferred from a credit/debit/prepaid card, from a bank account or an e-wallet.

The Company may, at its sole discretion, add or remove options from the list of possible deposit methods.

PAYMENT POLICIES AND METHODS

Funds are credited to the Investor’s account only after he/she provides reasonable confirmation that the payment has been made.
The Company has the full right to change the list of available methods for replenishing the account or withdrawing funds in accordance with the requirements of the control authorities.

The deposit amount may fluctuate depending on changes in exchange rates, the presence of commissions, discrepancies between the currency of the Investor’s card and the trading account, as well as other reasons. The Company will inform the Investor of all such changes.

The Investor undertakes to monitor and take into account all changes in market conditions and exchange rates when opening an account.

The Investor cannot transfer funds to accounts that are registered in a different name or are under the jurisdiction of a country other than the one he/she indicated during the registration process. This is a requirement of the Company’s Anti-Money Laundering Policy.

Proof of transfer of funds (check, receipt, SWIFT-confirmation) must be saved by the Investor and provided to the Company upon its request. If the Investor cannot provide such confirmation, the Company may refuse to deposit funds or withdraw money.

The Client can only deposit and withdraw money using the same payment method.

All transactions, as well as the personal data of the Investor, are carefully protected using modern security methods, including encryption.
In cases where the Investor has suffered losses due to the use of unreliable networks or neglect of other security measures, the Company is not responsible for them.

The Client can deposit funds by transferring money from:

a) credit/debit/prepaid cards;

b) bank transfers;

c) wallet-to-wallet transfers.

FEES AND CHARGES

Cooperation with the Company may be accompanied by the imposition of certain fees. This includes fees for services, transfers, etc. The Company announces the existence of all such charges in advance or sets out in the agreement concluded with the Trader. The amount of these fees are withdrawn from the Trader’s account. To clarify information about them, the Client can contact the support service.

Payments for the Company’s services may be subject to mark-ups and discounts, as well as supply and demand coefficients, etc. Once the payment is made, the Company will charge these funds regardless of the method the Trader has chosen to replenish the account. The only party that can change the amount of fees is the Company. By creating a trading account, the Trader agrees to these terms and any changes that may arise depending on the fluctuation of asset prices, changes in the market or for other reasons.

The Company may change the terms of providing the Trader with financial services, bonus offers, discounts, the amount of fees, etc. at its own discretion.

The Company may change the amount of fees for unfinished transactions.

In situations where the Trader leaves his/her positions open after the market closes, swap fees will be applied to them, unless otherwise agreed upon in advance.

The Company reserves the right to change the size of fees in accordance with its internal policy. The Trader will be notified of any changes in advance.

BONUS POLICY

By opening an account, the Investor confirms that he/she agrees to receive bonus and promotional offers. The Investor has the right to refuse to participate in bonus offers.

The Company may make different promotional offers to different Investors. In order to use them, Investor must fully familiarize themselves with their terms. In order to receive bonuses, an Investor must comply with them until the end of the promotion.

To benefit from promotional offers, the Investor must have certain skills. If they are absent, he/she may not receive a profit and may incur losses from both the bonus account and the main account. CFD trading is always associated with risks, and the Investor must take this into account.

No bonus offer may be transferred to third parties. The Company develops them individually for Investors, and in order to use them, they must meet certain conditions.

The currency of the bonuses must match the currency of the Investor’s account.

All terms of bonus offers are developed by the Company alone, and the Investor cannot make any changes to them. However, the latter may refuse a specific promotional offer.

Violation of the terms of the bonus offer or reasonable suspicion of it may result in its revocation or closure of the Investor’s account, as this is considered a violation of the Agreement.

Withdrawal of funds from the bonus account is possible either by transferring it to a personal account or by fulfilling the requirement for a minimum trading volume (the bonus amount in lots multiplied by 7).

In cases where the Investor redeems the bonus amount, the terms of the agreement may be subject to change.

CONTRACT FOR DIFFERENCE (CFD) TRADING PLATFORM

MARKET INFLUENCE

When participating in CFD trading, the Client must understand that he/she does not own the asset itself, but a contract based on its value, since CFD trading is based on price changes. His/her task is to sell this contract at the moment when the asset price is at its highest, since their prices are closely interrelated. They are influenced by many factors, including economic and market trends. These factors can lead to significant price changes, which can lead to both profit and loss for the Client. Therefore, he/she must carefully monitor all events that affect asset prices. In cases where the Client wants to avoid losses from changes in asset prices, he/she can contact the provider with a request for a margin adjustment. However, if the Client does not meet certain margin requirements, the Company has the right to close positions, and then the Client will have to face financial losses.

LIQUIDITY AND PRICE FLUCTUATIONS

Asset prices are highly dependent on market conditions. Their changes can be sudden and significant, which affects the profit or loss. Inactive assets may be undervalued, requiring additional margin to be paid to maintain ownership. The contract may be terminated, in which case no margin will be required, but this will affect the value of the CFD. It may also be affected by market volatility. Customer should be aware of the possible risks, take them into account for the future, and express their concerns to the provider.

SUMMARY

The Company offers Investors various analytical instruments that help evaluate the prospects of CFD trading. For example, Stop Loss closes the contract when the asset price reaches a predetermined point. But even using such tools and minimal investments is not a guarantee of profit or absence of losses. The Investor should analyse all conditions in advance, especially when trading using margin. On average, a loss-to-profit ratio of 1:3 is considered successful, although real results may be different.

INDEMNITIES

Traders accept that they must comply with the terms of this Agreement and that they are responsible for any losses that may arise in the event of their violation. Traders undertake to cooperate with the Company’s representatives. In cases where a Trader fails to fulfil obligations to the Company’s representatives, the latter may withdraw funds from his/her account. If a Trader cooperates with the Company by concluding transactions, this means that he/she is satisfied with the quality of the services provided.

Unless otherwise agreed between the Client and the Company, the primary language of communication is English. The Agreement may be amended by the Company, and this does not require prior approval from the Client.

In cases of discrepancies in the interpretation of versions, the English version of this document is recognized as the primary version. If the Client has a question, he/she can send it to the Company. The answer will be received within 7-10 days, which the Company needs to study the transaction history, personal data and other factors.

In order to consider applications, the Client undertakes to provide information that corresponds to reality. The Company has the right to charge fees from the Client’s accounts regardless of their activity status and limit the ability to use the account if the Agreement has expired.